General Warranty Information for our Products

Standard SANnet Product Warranty

Dot Hill products are provided with a standard 2 year warranty, with 90 days advance exchange, from date of shipment on all enclosure FRUs except disk drives. All disk drives are offered with the manufacturer pass through warranty which is either 3 or 5 years depending upon the drive. Support plans can also be purchased to tailor product warranty requirements to the needs of the customer.

Standard R/Evolution™ Architecture Product Warranty

Dot Hill products are provided with a standard 3 year warranty, with a standard 37 month warranty, with 37 months advance exchange, from date of shipment on all enclosure FRUs except disk drives. All disk drives are offered with the manufacturer pass through warranty which is either 3 or 5 years depending upon the drive. Support plans can also be purchased to tailor product warranty requirements to the needs of the customer.